PARTS SHIPPING AND RECEIVING - ITHACA

Description

Ellens Equipment Inc is a family owned, agricultural, construction and landscaping equipment dealer. The company offers equipment repair services, parts and sales of several different types of equipment from a variety of manufacturers. Ellens Equipment is looking for a full-time parts shipping and receiving person.

Duties and Responsibilities:
Duties and responsibilities include but are not limited to the following:

• The person must handle shipping and receiving of inventory shipments. Confirming correct items have been received and signing only upon confirmation of correct shipment.
• The person will utilize the company’s business system to add parts to inventory after receiving.
• The person will report all overages, shortages, and damage to the parts manager.
• Shipment receipts must be directed to the Parts Manager or Office Manager for timely invoicing and payment.
• The person must handle shipment of customer orders through appropriate mail service providers. Pay special attention and detail to accurate shipping address, billing to customer and proper postage.
• Assist Service Technicians in gathering the parts they need for warranty, internal or customer repairs when necessary. Ensuring to bill appropriate work orders for parts that have left inventory. If parts are not needed, they must be put directly back into inventory.
• Utilize communication tools including email, phone and text platform to inform customers when their parts have arrived and been checked in.
• Assist sales and service departments when receiving equipment. Utilize invoice and computer systems to properly check over received inventory for damage and unit accuracy based on serial numbers.
• Judgment and decision making must be done with integrity and promptness. Fair judgments with customer issues must be within the capabilities of the person in this position. The person must be able to see all sides of issues and be willing to seek guidance when needed to perform the duty of satisfying the customer and looking out for the best interests of the company.
• A Parts Counter Sales person will work with the Parts Manager to improve parts storage layouts, bulk parts storage, and general organization of the parts inventory area.
• The person must be reliable and dependable.
• All additional duties assigned by the Parts Manager or General Manager.
• The person must be well groomed at all times and maintain high ethical and moral standards. Uniforms are provided.
• The person in this position must cooperate with the Parts Manager to maintain good inventory control

Reporting: Parts Counter Sales position reports to Parts Manager. No position reports to this position.

Education Requirements: A High School diploma or equivalent. Additionally, one-year minimum experience in the farm equipment industry is required, preferably involving service or parts.

Skills, Abilities, and Knowledge:

• Ability to maintain inventory records, a clear understanding of how the process of acquiring parts and sales of parts impacts inventory.
• Excellent communication skills
• Computer literacy is also required
• Helpfulness, knowledge and experience is essential.
• Orderliness and cleanliness must be a paramount attribute to the person who is to be charged with the responsibilities of this position.
• An ability to follow a regular routine of tasks necessary to maintain order
• Able to work in a team environment

Physical Requirements:

• Must be able to sustain periods of sitting, standing, walking, turning head, bending torso, arms, wrists, fingers, and squatting
• Body senses needed are full use of eyes, ears, and full power of speech
• Must be able to lift and carry 80 pounds
• Maintain well-groomed and neat appearance·
• This position requires ability to communicate in English and to effectively communicate orally and in writing as this position has the job of writing reports and notes to customers and associates.

Working Conditions: Work environment will be a climate controlled, smoke free store with occasional time in warehouse conditions and exterior locales.

Conclusion: The Parts Shipping Receiving position is critical to the overall operation of the company. Achievement of the goals of this position will enhance the overall performance of the company. The Parts Shipping/Receiving person can make the company a place where people like to do business with pleasant and prompt attention to the needs of the customers.

APPLY TODAY BY SUBMITTING YOUR RESUME TO

hr@ellensequipment.com